Crimbrary

Embracing Technology and Changing the Culture at the NYPD
"In 2015, crime in New York City fell once again, reaching its lowest level in recent decades. New Yorkers are now safer in the city than they have been in years, and yet tensions between police officers and the communities in which they work have continued to mount. The challenge facing the New York Police Department (NYPD) today is to maintain safe streets while ushering in a new era of mutual respect between officers and local communities.

In the last two years, William Bratton has served for a second term as Commissioner of the New York Police Department. In this time, he led the NYPD away from aggressive tactics used to crack down on street-level crime, embracing instead a strategy that balances crime prevention and community engagement. In Bratton’s words, his second term was focused on moving the NYPD from a 'warrior' to a 'guardian' policing mindset.

This attempt at cultural change involved new policies regarding training and recruiting, neighborhood policing, and, perhaps most visibly, the adoption of social media platforms throughout the NYPD. A recently-published case study, co-authored by Harvard Law School Professor Susan Crawford and me, chronicles these organizational changes, drawing from dozens of interviews conducted by Professor Crawford starting in 2015. The full white paper, published by the Berkman-Klein Center for Internet and Society, is available here."